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Terms and Conditions

MetaBoostLab, an international online casino platform, operates under a valid license issued by the Alcohol and Gaming Commission of Ontario (AGCO), in compliance with the Gaming Control Act, 1992. Through its partnership with iGaming Ontario (iGO), MetaBoostLab provides licensed online gambling services specifically to users physically present in Ontario, Canada.

1. Scope of Agreement

By accessing and using MetaBoostLab, you (“the user”) agree to follow these Terms and Conditions. References to “we,” “us,” or “our” refer to MetaBoostLab, its affiliated entities, employees, agents, and partners. These Terms replace all prior agreements related to the use of our website and services.

2. Key Definitions

  • Account: A personal profile registered by you to access MetaBoostLab services.
  • MetaBoostLab Group: Refers to MetaBoostLab and its associated companies.
  • Platform: Includes metaboostlab.com and related sites or services.
  • Player: Any individual who accesses the platform, either in real-money or demo modes.
  • Software: Any application or program provided to enable gaming participation.
  • Services: All games, tools, and interactive features available on MetaBoostLab.

3. Participation Rules

Your participation is voluntary and at your own risk. We may suspend, modify, or terminate services without prior notice. It is your responsibility to ensure that online gambling is legal in your jurisdiction. You must be at least 19 years old (or the legal gambling age in your region) to open an account or play on MetaBoostLab.

Multiple accounts per individual or household are prohibited. Funds cannot be transferred between accounts or platforms. We reserve the right to process transactions in Canadian Dollars (C$). We may request verification of identity, age, or payment methods at any time; accounts may be frozen during this process.

4. Security and Verification

We may ask you to provide government-issued identification, proof of residence, and payment confirmations. Failure to provide complete or accurate information may result in account suspension. You are responsible for keeping your account details up to date and secure.

5. Legal Use

It is your responsibility to ensure that using our services is legal in your jurisdiction. Unauthorized access or use of your account by third parties is strictly prohibited. For added security, we recommend activating Multi-Factor Authentication (MFA).

6. Promotions and Bonuses

Promotions and bonuses are limited to one per user, household, or IP address. Abuse of bonuses or irregular gameplay may result in account suspension or forfeiture of funds. All bonuses are subject to specific wagering requirements, which vary by promotion and game.

7. Payments and Withdrawals

Withdrawals are processed using the same method as the original deposit. Account and payment details must match. Identity verification may delay withdrawal processing. We reserve the right to withhold funds if fraudulent or suspicious activity is detected.

8. Responsible Gaming

MetaBoostLab is committed to promoting responsible gaming. We provide tools for self-exclusion and setting personal limits. Visit our Responsible Gaming page for more details. Please note, we are not responsible for losses incurred during pending exclusion periods.

9. Intellectual Property

All software, graphics, and content on MetaBoostLab are protected by intellectual property laws. You may not copy, alter, distribute, or reverse-engineer any part of the services without written consent.

10. Liability and Disclaimers

All services are provided “as is” without warranties. We are not liable for technical issues, system errors, or unauthorized access. In the event of a malfunction, MetaBoostLab reserves the right to void affected bets or games.

11. Amendments

We may update these Terms and Conditions at any time. By continuing to use MetaBoostLab after updates, you accept the revised terms. We recommend reviewing this page regularly for any changes.

12. Governing Law

These Terms are governed by the laws of Ontario, Canada, along with applicable federal regulations. Any disputes will be resolved under the jurisdiction of Ontario courts, unless regulatory authorities specify otherwise.

13. Complaints and Disputes

If you have concerns or complaints, please contact us at [email protected]. If we cannot resolve your issue, you may escalate the matter to iGaming Ontario or an authorized dispute resolution service.

14. Account Termination

We reserve the right to suspend or terminate accounts in cases of fraud, abuse, or breaches of these Terms. You may also request account closure by contacting our support team directly.

15. Final Authority

In case of discrepancies between device outcomes and server outcomes, the official MetaBoostLab server results will be considered final and binding.

16. Miscellaneous

We are not responsible for delays or failures due to events beyond our control (force majeure). These Terms represent the complete agreement between you and us. If translations are provided, the English version will prevail in the event of a conflict.

17. Contact Us

For any questions, concerns, or to exercise your rights under these Terms, please contact our support team via live chat or email.

Last Updated: May 27, 2025